Once your refund is processed, you will receive an email. Refunds are processed within 5 business days after our receipt of package. All items that are not returned within (14) days are FINAL SALE. You may return shoes within (14) days from the receipt of order to receive a refund. In cases of errors or delays caused by the shipping carrier, we will help to resolve the dispute to the best of our ability, yet we will not be held responsible or liable for any delays or losses caused by the shipping carrier.įeisty Gurl offers a 14 day return policy for shoes only (from the date of receipt). Once a package is dropped off to our carrier for delivery, we will not have any control over the package therefore, we cannot make any guarantees after this point. All packages are insured through the USPS, UPS, or FedEx and claims can be made directly with the carrier. Not responsible for lost, refused, or stolen packages. Not responsible for packages after they have been shipped. If you don’t receive an email, please contact customer service at and we’ll gladly update you with your shipping information. Please review the details of your order and inform us of any mistakes immediately to avoid any complications or delays with your order.Īs soon as your order has been shipped, you will receive an email confirmation (to the email address entered on your order) with your tracking information. We are not responsible for any lost packages that are caused by an incorrect shipping address provided on the invoice. It is the customer's responsibility to make sure address specified at Paypal checkout is the correct address to ship to. We only ship to the address specified on Paypal. Customer must specify ship to address on Paypal at check out. Priority shipping usually takes 2-3 business days.Īll orders are shipped to the Paypal address. Ground shipping usually takes 2-7 business days. We do not process/ship orders during the weekends, holidays, or extreme weather conditions. Shipments, Returns, and Cancellations ShipmentsĪll orders are processed and shipped within 2 business days after receipt of payment (unless otherwise noted), and are shipped via USPS or UPS with tracking and signature confirmation.
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