Thanks for wasting my time, insulting me with pathetic non-solutions and forcing me to delete my entire libraries to date in a hopeless attempt to work a basic feature - new question: now that i have zero images in libraries, why does it say I am over quota? Shameless grab for money or just a buggy feature because making Adobe Stock usable for customers is not a priority. The workaround - and this is pathetic - is that I would have to screenshot the images I like and have my own little folder of them to share via email. I just upgraded my account but if this is not going to be fixed, I would like to cancel and refund. I've lost multiple images I intended to buy or look into using in the future. The libraries on my actual account are now empty - every image I saved is gone. It still says I am over quota and yes I cleared the cache. I did manage to log into Creative Cloud and I deleted everything on there. So with all of the above troubleshooting confirmed, where do I go from here? I just tried to do a search from the 'stock and marketplace' tab within the creative cloud panel and I'm getting the same error message when I try to save something to my library.Īdobe will be losing business from this project as I can find the same stock video on shutterstock… I'd rather work within my own libraries here, but there's no way for me to start compiling this project without this fundamental simple feature. With Creative Cloud panel open, I'm clicking on the files tab and all I see are the five Photoshop files totaling 2MB. I didn't have the time or the energy to confirm whether I was looking in the right place - based on the few other users comments, so I figured if I asked how to remove files I could confirm I was looking in the right place. As I was investigating this yesterday I figured I wasn't looking in the right place for my files since there was only 5 Photoshop files showing up there that totaled 2MB. I don't think storage is the problem here.
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